(PDF) The Dark Side of Mobile Sharing
On the web you can share content via social media (Facebook, Twitter, et al.) or you can share th...
"Customer" Trends 32/3737
TREND DATABASE (30,000+ Innovations)
Car Brands Are Reinventing Dealerships as Lifestyle Destinations
Recent months have seen an increase in brands catering to young people’s desire for multipurpose...
Mobile-Only Service Provides Quick-Fire Car Hire - Virtuo
Once a booking has been made, customers use the app to geolocate their car and to receive a digit...
In Financial Services, Customer Service Can Be A Deal Maker
So you had a bad day at the bank. And not because your balance was lower than you expected. Perha...
Starbucks Has More Customer Money on Cards Than Many Banks Have in...
Starbucks customers have loaded more than a billion dollars onto their cards. Some people keep th...
Here Are the 10 Most Profitable Companies - Fortune 500
Apple, JP Morgan Chase, and Berkshire Hathaway set new records.Tech is booming, oil is tanking, a...
(PDF) Mckinsey - How to Partner with The Retailer of The Future
Retailers have gained an advantage over consumer-packaged-goods (CPG) companies thanks to data-dr...
Helpshift Raises $23M to Automate Customer Support with Chatbots
Helpshift has made it easy for companies to deal with millions of customer support engagements on...
Conversable Launches Conversational Commerce Flatform for Facebook,...
One startup, Conversable, which launches today with an enterprise SaaS offering, aims to help ush...
Innovative College Vending Machines Will Feature a Digital Ad Network
Vengo Labs will reach 45 campuses this fall By Christopher Heine.Here is an example of a digitall...
Apple Watch : Why Let Facts Cloud The Debate?
The absence of official numbers for the Apple Watch leads to speculation that the device is a flo...
Marketing Perfumes by the Batch - Bottega Veneta
Perfumers want your signature scent to be a mix of fragrances that can run $295 each.The thing ab...
(PDF) Mckinsey - Why Customer Analytics Matter
Although survey respondents say the value of customer analytics is declining, our findings show t...
Starbucks is Partnering with a Beer Giant to Enter a $1 Billion Bus...
Starbucks just took a huge step to take over the tea business, with an unlikely partner.The coffe...
(PDF) KPCB - Mary Meeker's 2016 Internet Trends Report
In her much-anticipated annual Internet Trends report, Kleiner Perkins partner Mary Meeker brings...
The Age of Apps Is Over--and Cards Are Taking Their Place
On your smartphone, the world is a few taps away. But many people today are fed up with downloadi...
(PDF) PwC - Industry 4.0 : Building The Digital Enterprise
PwC’s look at what senior executives in the metals sector are saying about the transformative im...
(PDF) Mckinsey - Shifting Gears : Insurers Adjust for Connected-Car...
Insurance companies seek to deliver enhanced products and services by investing in new technologi...
Elevator Music for the Latte Generation - Soundtrack Your Brand
A Swedish startup is selling background music from the cloud.Not long ago, when Mathias Forslund...
(Video) The World's First Virtual Reality Department Store - Brough...
eBay has teamed up with Australian retailer Myer to let customers shop via a virtual reality stor...
(PDF) BCG - Digital Technologies Raise the Stakes in Customer Service
In many ways, digital technologies have had polar-opposite impacts for consumers and companies: F...
(Infographic) Young People are Sick of You Targeting Them on Social...
Note to brands: young people are sick of you targeting them on social media Build trust by talkin...
Coca-Cola Uses Snackable Mobile Content for Refreshing Marketing Ap...
A Coca-Cola executive at the MMA Mobile Marketing Leadership Forum discussed the marketer’s emph...
(Video) 14-Year-Old CEO Declines $30 Million Offer For First-Aid Ve...
When straight-A student Taylor Rosenthal isn’t in school or playing baseball, he’s busy doing s...
(PDF) Bain - Defining the Battlegrounds of the Internet of Things
The Internet of Things—a huge network of sensors and smart devices, combined with advanced analy...
Custom Chinos Made with 3D Body Imaging - Woodies
Woodies is a bespoke clothing company expanding their personalization service to include chinos m...
(PDF) BCG - Global Retail Banking 2016 Report
Despite a tentative financial recovery, the retail-banking industry faces unrelenting, disruptive...
(Video) SoundPays - Could Payment Via Sound Waves Rival NFC ?
SoundPays and ToneTag are disrupting the fin tech industry with offline cashless payments through...
New York Times to Launch Food Delivery Business - NYT Cooking
The New York Times and Chef’d, America’s first and only online meal store, today announced a mu...
Apple’s Watch Outpaced the iPhone in First Year
Despite sizable sales, Apple’s latest product has plenty of challenges to overcome. One year aft...
(PDF) Bain - The Math, the Magic and the Customer
Today’s marketers plumb the depths of Big Data with advanced analytical toolsand seekto measure...
The Most Important Digital Skill for Tomorrow's CEOs
These days, it’s a rarity to find someone who’s not on Facebook … unless that someone happens...
